About This Role

Affiniti is closing the gap between the financial technology that exists and the financial technology that actually reaches small businesses across America. Doing that at scale, reliably and fast, requires a revenue engine that runs without friction. Clean data, tight processes, and clear visibility into what is working and what is not.

As our first RevOps hire, you are the person who builds that engine. Every SDR dialing, every AE closing, every Operations manager fighting churn, they all depend on the infrastructure you own. If the pipeline is a black box, you fix it. If the data is unreliable, you clean it. If leadership cannot answer a basic revenue question without pulling three spreadsheets, that is your problem to solve.

Behind every small business we help is a revenue operation that made it possible. That starts with you.

About Affiniti, and who we look for:

Join Affiniti To Keep The American Dream Alive

LOCATION

NYC

EXPERIENCE

2+ YOE. There is no upper limit.

TOTAL COMPENSATION

$135K to $180K + Equity

(Experience adjusted)

BENEFITS

• Reimbursed Relocation
• Free Lunch and Dinner (In NYC)
• Paid Technology Equipment Set Up
• Health, Dental, and Vision Insurance Fully Paid

Key Responsibilities

• Own the full RevOps stack: HubSpot administration, pipeline architecture, lead routing, lifecycle stage management, and integrations across the go-to-market toolset
• Build and maintain dashboards and reporting infrastructure that give Sales, Marketing, Operations, Support, and leadership real-time visibility into the full prospect → customer lifecycle including pipeline health, conversion rates, activation, adoption, cross sell, retention, and revenue performance
• Partner with AEs, SDRs, Credit, and Operations to identify process breakdowns, eliminate friction, and systematically improve conversion at every stage of the funnel
• Design and enforce data hygiene standards across CRM and connected tools so that the numbers leadership relies on are actually trustworthy
• Build outbound Marketing infrastructure: email sequences, campaign tracking, attribution modeling, and the operational backbone behind every campaign we run
• Build Customer Support infrastructure to measure volumes and SLAs, taxonomize every interaction, and ensure every message across every inbox gets fully resolved
• Collaborate with Finance and leadership on forecasting, quota setting, and territory planning
• Build internal tooling to support teams across our business — Capital Markets, Finance, Credit, Sales, Marketing, Operations, etc.
• Evaluate, implement, and manage new tools and vendors as the go-to-market stack evolves
• Surface insights from revenue data that inform product, pricing, and growth strategy
• These responsibilities are just the beginning! We encourage you to be an owner and contribute wherever you observe opportunities to grow our business that align with your skills and interests.

Qualifications

• 2+ years in a RevOps, Sales Operations, or GTM Strategy & Operations role, ideally at an early-stage fintech or SaaS startup